Your appointments and well-being are very important to us. We understand that sometimes, unexpected things can occur, causing schedule changes. If you need to reschedule your appointment, we respectfully request at least 2 hour notice. Any reschedule made less than 2 hours in advance will result in Old Traditions cancelling your appointment; which in turn means that you will have to pay another deposit if you wish to rebook. In the event of a true, unavoidable emergency, we will happily refund your deposit.