In the event that a piece of jewelry purchased at Old Traditions is no longer wanted and is returned to the studio, we provide a number of exchange and refund options. 

 

A full refund on the original form of payment can be given if and only if-

-The jewelry was not inserted in or out of the studio and shows no signs of insertion according to a Old Traditions employee

-The jewelry was not removed from the tamper resistant bag in or out of the studio and shows no signs of removal according to a Old Traditions employee

-The jewelry has a corresponding receipt on file at Old Traditions

 

Store credit at 100% of the cost or an exchange will be given if-

-The jewelry does not have a corresponding receipt on file at Old Traditions

-The jewelry was not inserted in or out of the studio and shows no signs of insertion according to a Old Traditions Employee 

-The jewelry was not removed from the tamper resistant bag in or out of the studio and shows no signs of removal according to an Old Traditions employee. 

 

Store credit at 50% or a 50% exchange will be given if-

-The jewelry has a corresponding receipt on file at Old Traditions

-The jewelry was not inserted in or out of the studio and shows no signs of insertion according to an Old Traditions employee 

-The jewelry was removed from the tamper resistant bag in or out of the studio or shows signs of being removed by an Old Traditions employee. 

 

No refund or exchange will be provided if-

-The jewelry shows any sign of wear

 

No refund or exchange will be provided if-

-The jewelry does not have a corresponding receipt on file at Old Traditions

-The jewelry was removed from the tamper resistant packaging in or out of the studio or shows signs of being removed according to an Old Traditions employee.